The National Alliance for Direct Support Professionals (NADSP) is hiring! The NADSP E-Badge Academy has expanded significantly in the past five years. As part of this development, NADSP will be hiring a Director of Certification. This full time senior management position is responsible for directing and promoting the daily operation and growth of the organization’s vehicle for direct support professionals and frontline supervisors to work towards national certifications. The Director of Certification will report to the organization’s Chief Innovation Officer. To learn more about this position, you can download the full description by clicking here.

To be considered for this senior management position with NADSP, please submit a cover letter and resume/CV to dloucksbaer@nadsp.org  by January 24, 2025. Selected applicants will be contacted to schedule an interview. We look forward to hearing from you.

If you have any questions on this position, please email Desiree Loucks Baer at dloucksbaer@nadsp.org.

Director of Certification

About the National Alliance for Direct Support Professionals (NADSP):

NADSP values the full participation of people with disabilities in all aspects of community life through the provision of person-centered supports. We believe that high quality support requires all professionals to follow the individual path suggested by the unique gifts, preferences, and needs of each person they support, and to walk in partnership with the person, and those who love him or her, toward a life of opportunity, well-being, freedom, and contribution. Toward this vision:

• We believe that all direct support professionals’ benefit from access to well-constructed educational experiences (e.g., in-service training, continuing and higher education) and lifelong learning.
• We believe that through a robust certification program, we will build a highly qualified workforce that incentivizes continuing education and increased compensation thereby improving retention and job satisfaction.
• We believe that professional skills and ethical decision making can be learned and infused into daily practice that lead to positive outcomes for people supported.
• We believe that by strengthening relationships and partnerships between direct support professionals, people with lived experience and their families improves the quality of direct support.

About the E-Badge Academy:

In 2019, the NADSP launched its digital certification program so direct support professionals and frontline supervisors can get credit for competency by achieving stackable electronic badges, or e-badges, which can then be used to attain nationally recognized certification through the NADSP. The E-Badge Academy provides practical, tangible, and demonstrable recognition of the knowledge, skills, and practices of direct support professionals and frontline supervisors. The E-Badge Academy has improved direct support professional and frontline supervisor practice standards and provided much needed recognition for the complexity of these challenging positions. The program has significantly reduced turnover for direct support professionals and frontline supervisors who achieve certification in agencies & states that built career ladder programs. Most importantly, it has led to meaningful and improved outcomes for people with intellectual and developmental disabilities across the United States. Click here to learn more about NADSP’s certification programs.

Key Responsibilities Include:

• Overseeing, managing and implementing the NADSP’s certification processes.
• Responsible for ensuring the quality and validity of the E-Badge Academy review processes and the effectiveness of those responsible for e-badge reviews.
• Manage and monitor the financial aspects of the organization’s certification division which include trends for annual income and expenses
• Developing internal goals and initiatives that directs the NADSP certification efforts
• Evaluate NADSP’s certification processes, policies and procedures and make recommendations for improvement within them.
• Build and maintain and strong, effective business relationships with customers, partners and other stakeholders

• Ensure business operations are implemented based on established procedures and consistent with the NADSP mission.
• Supervising, mentoring and managing a small group of managers and NADSP employees who work remotely.

Qualifications:

• Outstanding leadership and organizational skills
• Strong working knowledge of performance and operations management
• Able to be agile and responsive in a fast-paced work environment.
• Competent collaborator and skilled communicator
• Solid computer skills, including Microsoft Office and 365 products, relational databases, and capacity for learning new software systems.
• Significant work experience as a department director or similar position in managing a diverse and remote group of professionals.
• Familiarity with I/DD industry regulations and quality standards
• Exceptional facilitator and public speaking skills
• Demonstrated knowledge of adult learning models and career ladder programs

Benefits:

• Health and Dental Insurance
• Competitive Salary
• Remote Work Environment (with some travel required).

The salary for this position is between $70,000- 90,000 based on experience. 

Contact/application information:

To be considered for this senior management position with NADSP, please submit a cover letter and resume/CV to dloucksbaer@nadsp.org  by January 24, 2025. If we accept your application, we’ll be in touch to schedule an interview. We look forward to hearing from you.

NADSP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.