
Webinar: Leaving so soon? Examining DSP turnover and tenure using National Core Indicators®-IDD State of the Workforce in 2022 Survey data
Some findings related to turnover and tenure from the 2022 data collection:
- Of the DSPs employed by responding provider agencies as of Dec. 31, 2022, more than one third (36.4%) had only been employed there for a year or less.
- And of the DSPs who left employment at responding agencies in 2022, almost two-thirds (62.3%) had been employed there for less than one year.
- Across the responding agencies, the turnover rate for DSPs was 40.9%, and ranged from 21.3% to 59.1%
- Across all service types, responding agencies paid a median hourly wage of $15.98. This is almost a dollar-and-a-half increase from the 2021 median hourly wage of $14.50.
- We will also discuss new data on DSP demographics, benefits, and recruitment and retention strategies.
- The presentation will provide some strategies that states and provider agencies can consider to decrease turnover and increase tenure, and will end with discussion.
Thursday, April 4th 12:00 – 1:00 PM ET
Learn About our Presenters

Val Bradley, HSRI President Emerita
With more than 40 years of experience, Val is a nationally recognized expert in the intellectual and developmental disabilities field. She has devoted her career to working with public agencies and other researchers to strengthen services, improve programs, and inform policy—all as an early and staunch advocate for the direct participation of people with disabilities in these efforts. Val is particularly passionate about helping organizations measure and improve the quality of community-based services and support. Having helped found the National Core Indicators, she’s relied on nationwide as an expert in best practices in performance measurement and quality improvement. She also helped to design skills standards for direct support professionals, was chair of the President’s Committee on Persons with Intellectual Disabilities under the Clinton administration and is a past president of the American Association on Intellectual and Developmental Disabilities.

Dorothy Hiersteiner, HSRI Research Associate
Dorothy co-directs the National Core Indicators project. Her work is driven by a passion for social justice and evidence-based policymaking. She is particularly skilled at building the capacity of public agencies to participate in data collection and outcome measurement initiatives like the National Core Indicators and NCI State of the Workforce, and she helps ensure the consistency of these activities across states. With a deep knowledge of data collection methods and protocols, Dorothy has contributed to, developed, or directed these national-scale data collection efforts, which states consider essential to their service delivery improvement efforts. And with a strong communications background, she shares findings across multiple channels, authoring blog posts, data briefs, presentations, technical reports, and journal articles.

Laura Vegas, NASDDDS Director of Quality Initiatives and Supporting Families:
Laura Vegas works at National Association of State Directors of Developmental Disabilities Services, or NASDDDS to oversee a variety of essential programmatic areas. NASDDDS mission is to assist member state Developmental Disabilities agencies in building person-centered and culturally and linguistically appropriate systems of services and supports for people with intellectual and developmental disabilities and their families. In her role, Laura directs NCI-IDD from the NASDDDS side, works with the Community of Practice for Supporting Families, and provides technical assistance and support to NASDDDS members.
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