
Virtual Training: Understanding Informed Decision Making for Direct Support Professionals
In embracing a person-centered approach and supporting self-direction, people receiving support need to be empowered to make their own choices. These ideals and practices of informed decision making are embedded in the NADSP Code of Ethics. Whether it involves relationships, privacy, sexuality, well-being, or other areas, people with intellectual and developmental disabilities should be supported in making informed decisions, while understanding the associated risks and responsibilities that are tied to those decisions.
This three-hour NADSP virtual training will teach best practices to show direct support professionals how to effectively assist people in making decisions. The training will offer participants an overview of what informed decision making consists of and how their attitudes and values toward choice can impact the person they support. During the training, the presenters will review a Five Step Process that can be utilized to ensure that when one is supporting someone making an informed decision, the final decision is that of the person supported and not anyone else.
Join NADSP’s team as they facilitate this interactive virtual training session. Direct support professionals will be able to use the information and begin to practice informed decision-making skills from this training immediately.
Wednesday, March 19, 2025
12:00pm – 3:00pm ET
$89 per Non-Member Attendee
$79 per NADSP Member Attendee – Use your Member password to receive $10 off registration
Learning Objectives
- Define what Informed Decision Making consists of in the role of the direct support professional.
- Explore the NADSP ‘Five Step Decision Making Process’ and offer best practices for using this technique.
- Discuss how Informed Decision Making is related to the Centers for Medicare and Medicaid Services (CMS) Final Settings Rule and how it can help with compliance.
- Identify resources and advanced training opportunities to enhance your ability to support informed decision making.
- Understand the similarities and differences between substituted, supported, and informed decision-making.
- Increase awareness of why choice is vital to community living and to recognizing the civil rights of the person.
- Demonstrate how the skills under the NADSP competency “Participant Empowerment” apply to informed decision-making.
- Recognize informed decision-making as essential to person-centered support.
- Understand that the opinions one brings into a relationship can be coercive or negatively impact the choices of others.
Target Audience
DSPs, Supervisors, Administrators,
Participate In This Training
Click the link below to register via JotForms. Once completed, a confirmation email will be sent to all attendees.
Presenters

Rachel Acevedo, MPA
NYS SUNY E-Badge Academy Credentialing Coordinator
Rachel joined the NADSP team full time in October 2023. She is a an accomplished trainer and facilitator.
Biography
Rachel Jacob (she/her) is a resident of the Hudson Valley, New York. She brings to the table an extensive career spanning over a decade in the field of Human Services. Her journey commenced as a Direct Support Professional, a role she worked her way from to become a Day Habilitation manager. Over time, Rachel’s dedication and expertise led her to assume the position of a staff development trainer, where she championed the establishment and facilitation of a local cohort for the NADSP credentialing program, formerly structured as a portfolio model.
Rachel has also worked as a Director for an inclusive creative arts center, as well as a Director of Wellness within a Mental Health organization. Currently, she also lends her talents and skills to the Communications and Marketing team at the Regional Centers for Workforce Development in New York. Having joined NADSP part-time in the recent spring, Rachel enthusiastically embraces the opportunity to dedicate herself fully to the organization’s mission and objectives. Her academic credentials include a Bachelor of Science in Visual Arts Education from SUNY New Paltz and a Master of Public Administration from Marist College.
Rachel’s unique blend of experience, spanning supervisory roles and direct engagement with individuals living with disabilities and mental health conditions, profoundly informs her approach to empowering Direct Support Professionals. Her workforce philosophy can be encapsulated as, “Make it passionate, make it purposeful, make it personal.”

Kathy Brown
NYS E-Badge Academy Administrator
Kathy is the NYS E-Badge Academy Administrator for the NADSP. Kathy joined the NADSP team in August 2022 as part of the New York State Certification Pilot to certify more than 2400 Direct Support Professionals.
Biography
Kathy Brown has over 30 years of experience in the field of Human Services. Over time and many roles (DSP, Front Line Supervisor, Residential Services Director, Director of Learning/ Professional Development, CQL certified Trainer, Human Rights Chairperson, NADSP Faculty member) Kathy has become a true advocate of Human Rights and the commitment that all people deserve a happy life defined by their hopes and dreams. Kathy works diligently believing that for people with intellectual and developmental disabilities this can be achieved through true person-centered quality supports and services. Kathy is passionate that a strong, credentialed workforce can provide those quality services.

Desiree Loucks Baer
Chief Operating Officer
Desiree Loucks Baer is the Chief Operating Officer for the NADSP. Prior to her role with NADSP, she performed provider association work as the Director of Program and Member Services for NYSACRA.
Biography
Desiree started her career by working 28 years as a service provider providing residential and community services to people with intellectual and developmental disabilities. As a service provider and in her role with NYSACRA she focused her work on the facilitation of cultural change in the delivery of services to individuals with intellectual disabilities by supporting a focus on individual’s personal needs, and valued outcome for integrated opportunities, the development of new leaders and strong teams in a variety of settings, and the promotion of direct of support professionals in the areas of role recognition and professional development. In her work at NYSACRA, Desiree worked on Direct Support Professional workforce development through participation in the New York State Developmental Disabilities Talent Development Consortium Workgroup focusing on the development of the DSP and Front line Supervisor Core Competencies and the implementation and promotion of New York State’s Office for People with Developmental Disabilities Regional Centers for Workforce Transformation fostering the education and development of direct support professionals in the areas of the New York State DSP core competencies and the NADSP code of ethics. She has worked closely as part of a mentoring team with the Direct Support Professionals Alliance of New York State (DSPANYS) and as staff liaison for NYSACRA’s Workforce Committee. In 2015 she joined the faculty for the National Alliance for Direct Support Professionals and has participated in providing training opportunities to help develop a culture of Direct Support Professional recognition and development throughout New York State. Additionally in this role she has presented webinars to promote Direct Support Professional education and development, and has published an article about guardianship and supported decision making in the Frontline Initiative. In the past two years Desiree has worked with CUNY/Hunter College on the design and pilot of a model of supported decision making, as an alternative to guardianship for people with intellectual and developmental disabilities. Desiree has a Master’s Degree from Sage Graduate School in Health Services Administration.
Participate In This Training
Click the link below to register via JotForms. Once completed, a confirmation email will be sent to all attendees.
Frequently Asked Questions
Is this training the same as the full day training?
No. The virtual training is a cost effective alternative for organizations and individuals to experience a new abbreviated version of the full day training. To learn more about the full day training, click here.
Can I purchase multiple registrations at once?
Yes, we have updated our registration to include multiple registrations. You can purchase up to 10 registrations at once.
What do I need for this training?
Will this training be recorded for those who cannot attend?
Will I receive a certificate for my attendance?
Yes. All registered attendees will receive a certificate at the conclusion of the training.
Will this training count towards my Accredited Training hours?
Will this webinar be closed captioned?
Yes. All attendees will have the option on their zoom screen to enable live captions. If an attendee requires a reasonable accommodation for this training, please email NADSP Office and Communications Manager, Nicole Dama at ndama@nadsp.org by March 10, 2025.
Who should I contact if I have additional questions?
If you have questions about registration, please email NADSP’s Chief Operating Officer, Desiree Loucks Baer at dloucksbaer@nadsp.org.